Ross Palethorpe

Counsellor

Counselling, professional consultation, advocacy and support

Ōamaru, North Otago and online

A photo of Ross. He is masculine presenting with short dark hair. He has tattoos on his arms and is wearing a white shirt with pictures of frogs on it. He is smiling at the camera.

Mihi

Tēnā koutou kua huihui mai nei
Nō Kotiana ahau
I tipu ake au ki Renfrewshire
E noho ana au ki Ōamaru
Ko Ross tōku ingoa
Ko tēnei taku mihi ki ngā tāngata whenua o te rohe nei
Nō reira, tēnā koutou katoa

Ross, a white masculine person, looks at the camera

About me

I live in Ōamaru, North Otago. I am Pākēha and arrived in Aotearoa in 2009.

I am an experienced counsellor and professional development facilitator. My background is in education, with fifteen years of experience as a secondary school teacher, and as a senior education advisor for the Ministry of Education. I moved into mental health work in 2019 and retrained as a counsellor. I am a provisional member of the New Zealand Association of Counsellors.

I have appeared in numerous publications discussing mental health, education, and gender.

Fees and booking

I charge $120 per session, with limited availability to see clients at $90 for up to 4 sessions.

You can also pay for a block of full-price sessions up front, with a small reduction on the cost. Please contact to find out more.

Failure to attend a session will incur a 50% fee. Any outstanding invoices must be paid prior to your next session.

Both remote and in-person sessions last for 50 minutes. If you require a shorter session for accessibility reasons then this can be arranged and the fee adjusted accordingly.

I am registered with Gumboot Friday, which can fund two sessions with me. I also accept WINZ clients.

All clients must complete an intake form and counselling agreement prior to their first session.

To book, use the contact details below or email me

Play Therapy

In addition to talk therapy for adults and teenagers, I also offer 30-minute play therapy sessions for primary school-aged children. These sessions offer children an opportunity to use play as a way to explore how they’re feeling and work through experiences in a safe, supportive environment. The first session includes a free 15 minute consult with the child and caregiver.

As of April 2024, these sessions are available for $40.

Ā view of the practice room from the door.
Another view of the practice room, with two chairs and the box of fidget toys and craft supplies
Ā picture of the reception desk and waiting area.

Practice Room

I am available to see clients in person in my practice space in Ōamaru. My room is wheelchair accessible and I have a range of fidget toys, stims, art supplies and blankets for clients to use so they can be as comfortable as possible. The room as a portable HEPA filter. There is a toilet onsite and parking nearby.

If you wish to attend a session and have a small child, we are able to meet in the adjoining Parent Hub, where there are toys and games for your little one. Changing facilities are also available.

Ā view of the practice room from the door.
Ā view of the practice room from the door.
Another view of the practice room, with two chairs and the box of fidget toys and craft supplies
Another view of the practice room, with two chairs and the box of fidget toys and craft supplies
Ā picture of the reception desk and waiting area.
Ā picture of the reception desk and waiting area.

Frequently Asked Questions

If there’s a question you’d like to ask that’s not answered here, feel free to contact me directly.

I want to work with you but money is an issue. What are my options?

I get it, counselling can seem expensive. I am registered with Gumboot Friday, and this can pay for 2 sessions with me if you are under 25. You can also explore funding through WINZ, Rural Support Trust, or talk to your GP as some practices offer to fund a limited number of sessions with a qualified counsellor.

If you have special circumstances and would like to discuss this with me, get in touch via email.

What are your values?

I am a strong believer that everyone is the expert in their own life. My role is give you the space to explore your experiences and offer a fresh perspective on things that are distressing you. I am queer, sex and body positive, neurodivergent and work on being as culturally safe as I can be. I strive to uphold Te Tiriti wherever possible and recognise the importance of society and culture on mental health and wellbeing.

What’s your accessibility policy?

I am happy to work with you to make counselling accessible. My practice space is wheelchair-accessible, and you are welcome to bring a support person or interpreter. You are also welcome to bring a fidget toy, comfort item, or other stimming object that will help you in the session. Vaping and smoking are not permitted in my physical practice space though you are welcome to if we are working remotely. If you would like me to not engage in eye contact, or sit in a certain space, you are welcome to request this. I do not wear any strong aftershave or similar.

I am fully vaccinated for Covid 19. I take RAT tests regularly and I am happy to do one on request before in person sessions. I have surgical masks and hand sanitiser available, and I am happy to wear a mask. I have a HEPA filter in the space.

If we are working remotely you are welcome to have your camera on or off, and request the same from me. If you need to move around in the session, or take a break, these can also be accommodated. I also offer text-based counselling over Signal.

I use Google Meet for remote sessions and this offers closed captions that can make video sessions easier if you have issues with hearing or audio processing.

How do you ensure my safety?

I am member of the New Zealand Association of Counsellors, and follow the NZAC Code of Ethics, which prioritises client safety and confidentiality. I keep all client notes offline, and in a locked cabinet that only I have access to.

My practice space has other people working in it during the day, and there is a receptionist who will ask you to sign in. There is also a waiting area. For clients under the age of 18, if we are meeting at my practice space after hours then a parent/caregiver must remain in the waiting area during our session.

For remote video clients, I use Google Meet as this offers a secure connection and a range of accessibility options. For text-based clients I use Signal, which is encrypted.

I am police vetted and fully insured.

What kind of counselling do you do?

I am a Rogerian therapist, which means that I follow person-centered and collaborative models of counselling. I use a range of strategies such as narrative therapy, acceptance and commitment therapy (ACT), motivational interviewing (MI), and Gestalt therapy.

What if I can’t make it?

If you’re sick or isolating, you’re welcome to request we move our session online. If you’re unable to make your appointment then please give me as much notice as you can. If you’re finding that you’re reluctant to come along, let me know how you’re feeling and we’ll work on a solution together.

What’s your social media policy?

I do not discuss clients on any social media (or anywhere else outside of formal supervision!), and will not engage with any clients on social media for their own comfort and safety.

I am an advocate and human being outside of my professional work and it would be incongruent for me to pretend otherwise. I am very clear about my values and politics online as I am throughout my life.

Please do not ask to add me on Facebook or Instagram.

What’s your policy on payment?

I invoice clients after each session using HNRY. You must pay for the previous session before your next one. If you’re in difficulty around payment, let me know sooner rather than later and we can work something out! Please let me know if you are invoicing to another organisation at the time of booking.

If you do not show up for an appointment, I charge a 50% fee.

How do you keep yourself professionally safe?

Counselling is an intense profession and I make sure to balance my contact work with clients with other activities and interests. I limit the number of private clients I see so that I can give each my full attention.

I see an external supervisor every fortnight, who offers advice and guidance on how to improve my practice.

What training and qualifications do you have?

Provisional membership of the New Zealand Association of Counsellors 2023

Bachelor in Applied Counselling - Manukau Institute of Technology 2022

Professional training in disputes resolution and peer supervision - Ministry of Education 2018

Postgraduate Certificate in Digital and Collaborative Learning - Mindlab/Unitec 2015

Postgraduate Certificate in Secondary Education- University of London 2006

Bachelors in Marine and Freshwater Biology- University of Glasgow 2004

What if I want to stop seeing you?

The client-counsellor relationship is the most important factor in counselling being successful. If for any reason you feel like we have finished our work together, or that it’s no longer working for you, you are welcome to end our sessions.

If there’s something that doesn’t feel right that you want to work out with me, then it can be a really useful exercise to work through any conflict together.

Contact

Email address: rosspcounselling@gmail.com

Phone: 0800 468 212 x77

Find me on Psychology Today

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